Eligibility for Refunds
We strive to ensure your satisfaction with Future Proof Sales API, but if you are not completely satisfied with your purchase, we offer refunds in certain circumstances. To be eligible for a refund, you must meet the following criteria:
- You have purchased a subscription plan directly from Future Proof Sales API's website or authorized resellers.
- You request a refund within the specified refund period, which varies depending on the subscription plan and may be subject to change.
Refund Process
To request a refund, please contact our customer support team at [email protected] with your refund request. Be sure to include your order details, such as your name, email address, order number, and reason for the refund request.
Our customer support team will review your request and determine your eligibility for a refund based on our refund policy. If your request is approved, we will process the refund to the original payment method used for the purchase within a reasonable timeframe.
Please note that it may take several business days for the refund to appear on your account, depending on your bank or credit card issuer's processing times.
Non-Refundable Items
Not all purchases are eligible for refunds. The following items are non-refundable:
- Purchases made through third-party vendors or resellers. Please contact the vendor or reseller directly for their refund policies.
- Renewal fees for subscription plans that have already been renewed for the next billing cycle.
Refund Processing Time
Once your refund request is approved, please allow a reasonable amount of time for the refund to be processed and reflected in your account. Refunds are typically processed within [X] business days from the date of approval.
The processing time may vary depending on factors such as your payment method, banking institution, and the policies of third-party payment processors. We appreciate your patience during this process.
If you have not received your refund within the expected timeframe, please contact our customer support team for assistance.
Refund Conditions
Refunds are subject to certain conditions and limitations, including:
- Refunds will be issued in the same currency and payment method used for the original purchase.
- Refunds may be subject to processing fees or currency conversion charges, which will be deducted from the refund amount.
- Refunds are issued for the purchase price of the subscription plan only and do not include any taxes, fees, or additional charges.
Refund Exceptions
There are certain situations where refunds may be granted at the sole discretion of Future Proof Sales API, such as:
- Technical issues or service interruptions that prevent you from accessing Future Proof Sales API's services for an extended period.
- Unauthorized charges or billing errors on your account.
10. Contact Us
If you have any questions or concerns about our refund policy or would like to request a refund, please don't hesitate to contact our customer support team. You can reach us by email at [email protected] or through our website's contact form.
We are committed to providing excellent customer service and will do our best to address your inquiries and resolve any issues in a timely and satisfactory manner.
Thank you for choosing Future Proof Sales API. Your satisfaction is our priority.